HOUSE RULES


- General information
Cyberjump Trampoline Park is operated by CYBERJUMP RO S.R.L. (Address: 020334 Bucharest, 2nd district, Gara Herăstrău street no. 4B, 9th floor, no. 14; Registered under: no. J40/21715/2021, Tax number: RO 45342755) hereinafter ‘Operator’.
Cyberjump Trampoline Park may be used only in accordance with its designation and with the present House Rules and may not be associated with any form of childcare, children’s supervision or education facility. Should you have any questions, please turn to the Park Management.
The present House Rules are valid and applicable to all individuals on the premises of the Cyberjump Trampoline Park. Individuals entering the park are required to read and keep these House Rules. Individuals refusing to accept and keep the House Rules are not entitled to enter and/or use the facilities of Cyberjump Trampoline Park. Operator shall not be held liable for circumstances caused by the ignorance or non-compliance with these House Rules, and is legitimated to prevent entry of such individuals.
The list and details of operated equipment, as well as the main rules of safe and intended use can be found on the Park’s website:
https://parklake.cyberjump.ro/en/attractions/
https://lujerului.cyberjump.ro/en/attractions/
No commercial activities (including promotional or merchandising activities or commercial photo or video shooting) are allowed inside Cyberjump Trampoline Park, except by the official written permission of the Operator.
Should the intervention of the ambulance, police, firefighters, or other competent authorities be required, in the event of an emergency, please dial the emergency number: 112.
- Access to Cyberjump Trampoline Park
Access is conditional upon the followings:
- Having a valid ticket (exemptions may apply);
- Registration, including signing of defined statements;
- Stable physical and mental status (see below);
- Age of at least 4 years. Minors aged 4-6 years are permitted to use the trampoline only accompanied by a parent or legal representative who supervise the child(ren) directly
– in this case the adult person must have a valid ticket and a signed individual liability statement confirming their responsibility for the child(ren); - For the sake of child protection parental supervision is recommended for all children under the age of 14;
- Due to safety reasons no jumping is allowed with a personal weight exceeding 110 kg (Operator is is entitled to ask for a weight measure on the spot in case of dispute);
- Specific regulations for the use of the Ninja Warrior Field:
- may only be used by Guests with a minimum height of 150 centimeters,
- one line may only be used by one person at a time,
- not recommended for Guests with a fear of height,
- may put heavy pressure to the arms, hands and upper body,
- wearing trampoline socks is compulsory,
- climbing on any of the constructive frames is strictly prohibited
It is not allowed to consume food nor to smoke in the whole area of Cyberjump Trampoline Park.
Drinks can be brought to the activity zone only in a closeable bottle.
It is not allowed to bring big bags inside. Lockers are available at the entrance (to be used only for regular personal belongings, no valuable articles).
No food or beverages can be brought to and consumed within Cyberjump Trampoline Park. A strict no smoking policy ap plies in all guest areas and service areas of the venue.
No large luggage or bags may be brought to Cyberjump Trampoline Park. Lockers are available within the Park for storage of personal belongings (these are not intended for storage of valuables). A padlock can be rented for the locker, for a deposit fee (payable only in cash) which is only refundable on the same day. The Operator does not take responsibility for any damages caused by the possible breakage of the locker cabinets.
The Operator does not take any responsibility for damage nor disappearance of valuable objects, eyeglasses, clothes and other items stored outside of the designated lockers.
Persons under the influence of alcohol, drugs, narcotics or psychotropic substances, and persons having conditions which may prevent them from using the facilities, or diseases which could negatively impact third parties or pose an unacceptable risk to Cyberjump Trampoline Park will not be granted access to the park. While staying at the Park, visitors must behave in a responsible manner bearing in mind the overall level of risk, maintaining discipline and self-control.
Upon entering the park, the guest shall have the physical and mental status necessary for the responsible use of the Cyberjump Trampoline Park, in particular to have the appropriate discipline, self-assessment and risk assessment.
The Operator reserves the right to deny access to Cyberjump Trampoline Park to individuals who do not meet the specified requirements described in the House Rules, and immediately expulse visitors behaving inappropriately and/or failing to comply with the House Rules.
The Operator is entitled to close certain areas or facilities for various reasons (renovation, technical problems, events, filming, etc.). These closures will be communicated to visitors at the entrances. No compensation or ticket price reduction can be provided for these situations.
- Mandatory rules for using the trampolines
Before starting to jump, please watch the whole safety video.
Pregnant women must not use the trampolines.
Jumping is allowed only if wearing trampoline socks (available for sale at the reception). Shoes are not allowed on the trampoline area.
Sports apparel is required. Glasses, open zips, laces, hats or caps are not allowed. Long hair must be tied together. In case of questions, please turn to a staff member of the Cyberjump team.
When jumping, you must not have any other objects (keys, pendants, chains, other accessories, mobile phones, watches, cameras, etc.) on you besides the permitted apparel.
Mobile phones, video or photo cameras can be taken to the trampolines by only at the Guest’s own risk. In case a device causes someone an injury, the Operator does not take any liability.
Start with easy level trampolines and allow your body to warm up.
Always use the trampolines responsibly. Avoid any undue risks. Make sure to remain focused during the entire time you jump.
Please mindful of others around you.
Any form of harassment of others will result in immediate expulsion from the premises of Cyberjump Trampoline Park.
Somersaults, dangerous tricks, synchronized jumps and pushing others are strictly prohibited.
While diving into the foam pit or air bag, make sure to jump as flat as possible. Diving in head first or feet first may cause serious injuries.
Do not climb onto and over security fences and nets or onto games and other equipment. Objects hanging from the ceiling (pipes, lamps, consoles etc.) must not be touched.
Cross-jumping is prohibited. Always jump in the middle of the jump fields. Falling on the frame of or in between jump fields may cause serious injuries.
Make sure your tongue stays in your mouth. Chewing gum is prohibited.
If you need to rest, leave the jump area. Sitting or lying is prohibited outside of the designated areas.
Additional instructions apply as described at the individual games.
For leaving the jump area, no “off-jump” is allowed.
Trampoline boards may be available at front cashier based on an hourly fee, and can be used only above the age of 8 years with an Animator’s assistance.
- Observance of instructions
Instructions given by the Cyberjump team must be followed at all times. Failing to follow their instructions may result in expulsion from the venue without reimbursement of the ticket price. Visitors are solely responsible for any situation caused by the non-compliance with the instructions given by a staff member.
- Risk warnings, liability
The use of Cyberjump Trampoline Park bears a risk of injury. This can happen in particular when park visitors fail to keep the House Rules and overestimate their physical and mental abilities.
There is no permanently available medical service in Cyberjump Trampoline Park. Using the games and equipment is at each visitor’s own risk.
The Operator is not responsible for any accidents of the visitors which occurred due to their carelessness, negligence, disregard for their health or physical condition or breach of the House Rules or additional security rules, or for any damage except where the equipment and games do not meet the safety regulations and/or are in an unsatisfactory condition. The Operator is not responsible for the behaviour of other visitors.
Any threatening and irresponsible actions of other visitors must be reported to the Cyberjump staff.
The visitor is obliged to report any damage they have caused to other visitors and compensate them for such damage. The Operator shall bear no liability for the customer’s property loss or theft, or any damage caused by third parties.
Adults accompanying minors are fully liable for all minor visitors under their supervision.
- Indemnification
All injuries, accidents, and damage must be reported by the visitor immediately, and the incident needs to be registered in cooperation with an employee of the Cyberjump Trampoline Park. Should a visitor decide to file a damage claim, they can do so within 6 months from the date of the incident, accident, or damage registration by filing a written claim specifying and quantifying the damage.
- Camera usage, taking pictures and recording videos
During the registration and by entering Cyberjump Trampoline Park, the visitor consents to the Operator to taking photos and/or video footages within the premises, and use them on online platforms (website, Google, social media).
The visitor also acknowledges that the premises are monitored by security cameras, in line with the notice available at the reception.
- Exit from Cyberjump Trampoline Park
After exiting Cyberjump Trampoline Park, the ticket loses validity (exceptions may apply).